Alliance Groups International absolutely committed to offering best in class product and services to our clients, we effectively and efficiently promote global capability to your clients, they trust our work and through process excellence measurability improves their margins, cash performance and speed to the market.
Outsourcing business process has been one of our forte areas. Businesses all over the world are looking to outsource non-core areas of their business to concentrate on wealth generating activities and AGI has been in the forefront of this field.
With a team of highly qualified professionals at the helm of affairs, we are capable of delivering quality outsourcing services, tailored to your needs.
Why Outsource?
- Increase profitability
- Increase management focus on core business
- Light speed to market
- Increase customer satisfaction
- Increase national & international market share
- Reduce product cost
- Increase process
Some types of work that can be outsourced are
Data Analysis
Every organization generates huge chunks of data. Hidden in them is information. Data analysis is the crucial process to extract information out of the otherwise random pile of data. The analysis results in gaining intelligence, such as trends, out of the data. This is vital in any processes let it be banking operations, retail or pharmaceutical research. Depending on the process, varying amounts of data are generated. These amounts reflect in quality as well as quantity. Similarly, the analysis requirements differ, contingent on the method. For example, the huge chunk of data generated by drug trials needs to be analyzed to conclude the result. Likewise, data from a diversified field needs to be pulled together and analyzed to forecast the trend in the stock market.
Research process
This is treated as a niche
sector in outsourcing. The research processes are outsourced
in full or in parts. Whether it is research in nanotechnology
or research in genetics,
the process is viable for outsourcing. Generally larger research
projects are cut into various sub projects or tasks. The outsourcing
is then carried out based on the viability and competitiveness
of the outsourcing destinations. Thus exploiting the competitiveness
available at various parts of the world into a single large
project. The research process outsourcing (RPO) is also known
as Knowledge Process Outsourcing (KPO), as it calls for the application
of specialized knowledge of a high level. The KPO typically
involves a component of Analysis Proves Outsourcing (APO)
and Research Process Outsourcing (RPO).
Customer support
Outsourced customer support has been a huge trend as of late. Small to large corporations have outsourced to support to companies that specialize in these services.
Information technology operations
This is one of the newcomers in the outsourcing arena. The task basically involves the management of information technology assets of corporations from a remote location. For example the management of a computer network of a large corporation includes outage monitoring, alarms monitoring, remote monitoring of data centers, etc. The nature of these operations calls for a real-time support when the need arises. That means such tasks are not easily outsourced to the places in far time zones. Instead it’s outsourced to comparable time zone locations, which are competitive. This need for the geographical proximity earned it a specific name Near sourcing.
Engineering design
Anything from design of huge refineries to wristwatch design can be outsourced. This is probably the next matured outsourcing process after the software development outsourcing.
A typical specialty of engineering design outsourcing includes Structural design (buildings, factories, bridges, etc.), Hardware design (consumer electronics, home appliances, toys, industrial instruments, etc.), Product design ( medical devices, white goods, automobiles, etc.), Architectural design, Mechanical engineering (Gas turbines, aircraft engines, automobile parts, etc.)
Medical
This is often touted as the most promising yet contentious area of outsourcing. The services that can be outsourced in Medicare could be anything from the trivial keying in of the physicians transcript (in audio) of the treatment records into a structured documents to physically sending the patients to another country for treatment. Other services include using the service of radiologists at a remote but competitive country to interpret scan images such as CT or MRI.
Another larger area of outsourcing in biological area is bioinformatics and biotechnology. Here again the outsourcing ranges from data analysis to basic research.
Legal support services
Works outsourced in this field range from those in the techno-legal (such as drafting patent claims) to the keying in of legal transcripts (from audio) to structured legal documents. Patent application preparation is a painstakingly labor intensive process (searching patents all over the world) that demands special knowledge in the subject under patenting and the legal requirements. Nevertheless this is a multibillion dollar business and hence its place in the outsourcing arena.
Environmental services
Many large institutions have outsourced the management of their environmental service facilities, such as laundries and waste management plants, to service providers. Thus, while appearing to save on operating costs, the institution gives up control of these vital functions to the outsourcing company.
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